How to Get Help with Canvas
A variety of 24/7 help options are available. Just click on the Help button at the bottom of the left-hand menu inside Canvas to get access these options.
Ask Your Instructor a Question
Send direct messages to your instructor using Canvas’ internal system. Select your course and then you can send a message.
- Chat with Canvas Support 24/7 – Chat live with someone from Canvas to get support for any issues you are experiencing.
- Support Hotline – 407-582-5600 – Speak 24/7 with a Canvas support agent.
- Create a Support Ticket – Submit a ticket when you need to ask a question but can’t stay on the phone or chat live.
Search the Canvas Guides
Locate the answers to most general Canvas questions